Shipping policy

 

Shipping Policy

Last Updated: March 4, 2025

At TheseFrames, we offer a variety of products, including digital courses, social media management services, and camera equipment bundles. This policy outlines how we handle shipping and delivery.

1. Digital Products & Services

  • Digital Courses & Guides: Instant access is provided upon successful payment. You will receive an email with login details or download instructions.
  • Social Media Management Services: These services do not require shipping. Details will be provided via email after purchase.

2. Physical Product Shipping

For camera equipment bundles and any physical products:

  • Processing Time: Orders are typically processed within 2-5 business days after payment.
  • Shipping Methods: We use standard carriers such as USPS, UPS, or FedEx.
  • Estimated Delivery Times:
    • Standard Shipping: 5-10 business days
    • Expedited Shipping (if available): 2-4 business days

Note: Delivery times may vary due to carrier delays, holidays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and chosen shipping method.
  • Free shipping promotions (if applicable) will be clearly stated on the product page.

4. Tracking & Order Updates

  • Once your order ships, you will receive an email with a tracking number.
  • It is your responsibility to track the package and ensure someone is available for delivery.

5. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery at theseframesofficial@gmail.comwith photos of the damage.
  • We are not responsible for lost or stolen packages once they are marked as “delivered” by the carrier. If your package is missing, please contact the shipping provider.

6. International Shipping

  • We currently do not offer international shipping. Stay tuned for future updates!

7. Changes to Your Order

  • If you need to change your shipping address, email us within 24 hours of placing your order.
  • Once an order has shipped, we cannot make changes or cancellations.

8. Contact Us

For any shipping-related questions, contact us at:
📧 Email: theseframesofficial@gmail.com